Does this site build the decks?
No — this is an independent matching service. A local provider handles the actual construction.
Is a response guaranteed?
No. Provider bandwidth across Knoxville and the surrounding ridge-and-valley communities shifts by season.
Can this be priced from photos alone?
Rarely — karst terrain and sloped lots usually need an in-person look before a number means much.
Is a second opinion worth getting?
Generally, yes. Comparing written scopes side by side tends to expose real differences in footing approach and materials.
Who checks license and insurance?
That's on the homeowner. Ask for documentation before any deposit changes hands.